Privacy Policy

We take your privacy seriously. Understand better our practices and how we safely handle your data.

Ensuring the privacy of our users is a commitment from Markado, which is why we have developed this Privacy Policy, which explains in detail how we handle and protect the information provided to us — that of our clients and the information of their establishments — always in compliance with current legislation.

This policy does not apply to information collected by third parties, including websites and applications linked to ours. Markado is not responsible for the privacy practices of these external environments.

By using Markado and our solutions, you declare that you are aware of the provisions in this Privacy Policy.

Who we are

Markado collects your personal data according to this Policy and in compliance with the General Data Protection Law (LGPD).

All information collected will be incorporated into the database of MARKADO DESENVOLVIMENTO DE PROGRAMAS LTDA, registered with CNPJ under No. 59.173.279/0001-58, headquartered in Rio de Janeiro.

Questions? Contact us: suporte@markado.com

What data is collected

We collect data from users who utilize our services (website, blog, or application), both directly (registration, login via social networks, etc.) and automatically.

Professionals

• Name, CPF, date of birth, gender, photo

• Address, email, phone

• Services provided, schedules, history, amounts, and communications

Clients

• Name, CPF, date of birth, gender, photo

• Address, email, phone

• Contracted services, requested professionals, amounts, location, and time

• Transactions and communications

Establishments

• Corporate name, trade name, CNPJ

• Address, email, phone

• Areas of activity, services, schedules, history, amounts

• Employees, photo, and logo

We also process data from third parties, partners, and public/private databases (e.g.: social networks, notaries, Federal Revenue, etc.).

We use cookies and other technologies to enhance your experience.

How we use your data

Service provision

• Account creation and updates

• Scheduling and payment for services

• Agenda management

• Service disclosure and history

• Technical support

• Educational content

Improvement and security

• Research and development

• Audit and data analysis

• Feedback and satisfaction

• Fraud detection and prevention

We follow international security standards, including data encryption for cards.

Marketing

• Active client prospecting

• Sending materials and notifications

• Advertising on social networks and email

Your rights

You can:

• Access and edit your data

• Cancel marketing communications

• Request data deletion

International data transfer

Your data may be transferred to countries such as the USA, European Union, and Latin America, as necessary for the services provided.

Data protection

We store data in the cloud with trusted partners in Brazil or abroad.

Data retention

We keep data only for as long as necessary, as required by law.

General provisions

By using our services, you agree to this Policy. It may be updated at any time, with changes on this page.